SKIN U INNO:SCENT Design Story - AMORE STORIES - ENGLISH
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2023.10.19
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SKIN U INNO:SCENT Design Story

Writer

Lee Sung-yub, Hyun Eun-jeong Amorepacific Brand Creative 3 Team

The Design Story Behind SKIN U INNO:SCENT

SKIN U is a body care brand that promises customers the delicate scent and velvety touch encapsulated in the slogan, “Body care leaving a lingering scent and softness.” When designing our new products, we deeply pondered how to align with customer needs and the market landscape while upholding the brand’s core value of gentle care – all for the sake of SKIN U's efficient operation and growth. Herein, we present the design process, driven by the ambition to carve out a meaningful place in our customers’ daily routines as a daily beauty brand, catering to diverse lifestyles.

STORY 01.

A Scrub Ritual Proposition: SKIN U INNO:SCENT Body Scrub

As a fragrance-focused body care brand, SKIN U launched a high-viscosity Jar-type scrub for a more efficacious and sensory body care experience. A few competitors already dominated the market for high-viscosity, large-granule Jar-type scrubs. However, products that had solidified their standing through word-of-mouth in our targeted channels largely embraced information-centric designs. Thus, as the late entrant, we grappled with what unique value only we could offer from the customer's perspective.

We delved deep, asking: Why might customers be drawn to scrubs? Where do they purchase them? How do they make their choices? Why should they opt for a SKIN U scrub? This led us to classify every behavior related to scrub use – from recognizing the need, making the purchase, and actual usage to storage. We aimed to pinpoint each stage's challenges and potential emotions evoked in the customer.

A scrub, typically scooped out multiple times with wet hands and applied to the body, posed an issue: water infiltrating the container through the hands could compromise the product's integrity. In addition, opening and closing the lid with hands dampened by the product was difficult. Given its storage and hygiene challenges, even using a spatula wasn’t an ideal solution. Propelled by these insights, we decided to innovate: our distinct offering became a concave lid resembling a dish into which the product could be poured for use. This simple shift effectively minimized moisture ingress, introduced a new ritual to body care, and rectified the inconvenience, enhancing the shower experience for our customers.

The Body Scrub Design Process

In the course of translating unearthed insights into tangible form, extensive revisions and collaborations unfolded. Initially, through sketching and modeling, we examined the overall product outline. Then, factoring in the sheen and transparency of different plastics, mold types, and the size of the apertures, we determined the means and forms of how the lid and the container would integrate.

Visually, we sought to dramatically alter the silhouette where the outer lines of the product and the juncture of the lid and container met, imbuing it with an iconic form to augment its visual allure. Simultaneously, we aimed to accentuate the lid's unique usability. We crafted a lid with depth to ensure customers could intuitively adapt to the new ritual. Furthermore, we meticulously designed the external angle and depth of the lid to hold a single-use amount. In tandem, considering the proportion between the container and lid, we pursued a design where one could perceive both stability and aesthetic appeal.

During the post-processing stage, we experimented with a rich brown hue to ensure the scrub content was visibly appealing and exuded a soft and nutritious aura. Moreover, to amplify the visual and tactile satisfaction of the frequently handled lid—whether opening, closing, or scooping out the contents—we gradually tested matte textures to enhance the overall sensory quality.

Contributing to Sustainability by Reducing Waste

The SKIN U INNO:SCENT Body Scrub conveys the brand's core value of softness to customers through its seamless usage routine and is also a product embodying genuine contemplation on sustainability. By employing 100% PCR plastic for the container, we aimed to reduce waste and address sustainability concerns spanning the entire product life cycle. Moreover, the new usage routine ensures the quality is maintained to the end, facilitating complete consumption and contributing to a sustainable environment.

STORY 02.

Design Expansion for the Brand: INNO:SCENT Shower Gel

SKIN U has launched its INNO:SCENT line of shower gels, crafted to cater to the height of summer, extending the range of scents and encapsulating a non-sticky, refreshing sensation to meet the diversified needs of consumers. The design process was pursued, emphasizing strategic and efficient operations and branding.

INNO:SCENT, A Manifestation of Softness

Are you familiar with the genesis story of the SKIN U shower gel container, marked by its deep brown and soft contour? Emerged anew with last year's brand makeover, the INNO:SCENT design inherits the delicate ceramic curves of the previous emulsion line while integrating a flat, linear design for fragrance information, offering an experience of both tenderness and a contemporary aura.

While the existing INNO:SCENT line was characterized by its rich and profound scents, particular to specific seasons, the newly introduced shower gel, available in two floral fragrances, differentiates itself with a breezy, fresh scent reminiscent of summer. The design process acknowledged that the positioning and category of the new shower gel matched its predecessor; hence, while retaining the signature softness of the INNO:SCENT line, new elements of distinction were pondered upon and implemented.



SKIN U emulsion, INNO:SCENT

Refreshing Hues Encapsulated

In tandem with the existing INNO:SCENT line, the aim was also to herald the novelty of the product - its refreshing feel and lightweight fragrance. Expanding from the deep brown hue of the original INNO:SCENT container, differences in matte and gloss finishes, label colors, and container shades were evaluated in stages, considering product recognition and positioning. After deliberation, consensus inclined towards maintaining the container's form while altering its hue per the fragrance profile to enhance the brand’s efficiency and bring a sense of newness.

The benchmark for color expression revolved around complementing the refreshing nature of the new floral fragrance, all the while perpetuating the luminosity of the traditional ceramic container. The resulting contemplation led to the adoption of a light ivory shade. By preserving the layout structure of the original INNO:SCENT container and introducing variation through container color, the aspiration was to convey a consistent yet multifaceted brand mood.

SKIN U's Journey Towards Softness

SKIN U is an expert in fragrances and is now expanding its realm to more intricate ritualistic body care. The softness SKIN U endeavors to articulate transcends mere product texture; it delves into ensuring a seamless user journey. Through the INNO:SCENT line, imbued with contemplation for diverse ritualistic care, it's our aspiration that the brand experience with SKIN U is remembered as a gentle odyssey.

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